Welcome To Power House Marina

Privacy Policy

Security

Power House Marina uses the best security available for on-line purchasing. Your privacy and security are very important to us. When you click the "Add to Shopping Cart" button, Power House Marina automatically checks to see that you have a secure connection. Power House Marina uses Secure Sockets Layer (SSL), an encryption technology that works with the following browsers: Microsoft Internet Explorer 8 and Mozilla Firefox.

If your browser does not support SSL, you will need to upgrade to a new version of Internet Explorer 8 or Mozilla Firefox that does for on-line purchases. Or, you may fax, email or phone in your order.

As part of Power House Marina’s privacy and security practices, we do not store your credit card number in your membership file or order history. We request you kindly provide us with your credit card number every time you make a secure transaction.


Privacy


We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience. Please read our Privacy Policy for more details.

Power House Marina respects the privacy needs and concerns of our customers. This Privacy Policy is to inform you about what kinds of information we collect about you, how we use it, with whom it is shared and the choices you have regarding our use of that information. By accessing or using this Website, you consent to our Privacy Policy. Power House Marina may modify this Privacy Policy at any time without notice, effective upon its posting to its Website. Your continued use of the Website constitutes your acceptance to this Privacy Policy and any updates. You agree to review this Privacy Policy regularly so that you understand our current Privacy Policy.

We will not obtain personally identifying information about you except as described in this Privacy Policy or if you otherwise choose to provide such information to us voluntarily, whether at our retail stores, on line, through mail order or other promotional activities

Although this Privacy Policy may seem long, it explains the details of our data collection and use of your information because we believe you should know as much as possible about our practices to make informed decisions. Because our customers are of vital importance to us, we do not participate in bulk email solicitations which you have not consented to receiving (i.e., "spam").

 


Collection of Your Information

Instances where personally identifiable information may be gathered include registrations (for example, registration on our website), and purchases made on our website, at our stores or by mail order. The types of personally identifying information we collect may include contact information (e.g., name, postal address, email address and phone number), credit card and ID verification information (such as credit card number and driver's license number, where permitted by applicable law), information about your boat or boating preferences, as well as other relevant information.

 

 


Use of Your Information


We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We use the personally identifiable information you provide to respond to any of your questions about our products and services, and for a variety of marketing and promotional purposes.

Also, we employ other companies and individuals to perform functions on our behalf. Examples include website hosting and development, fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and processing credit card payments. They have access to personal information needed only to perform their functions. We require companies with whom we contract for outsourced services to keep data received from us confidential and to use it only for the purposes indicated.

Also, we may release personally identifying information when we believe release is appropriate to comply with law or legal process (e.g., in response to a court order, subpoena or a law enforcement agency's request) or to protect the rights or property of Power House Marina, powerhousemarina.com, our users, our marketing partners or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. In addition, in the event that all or substantially all of Power House Marina's stock and/or assets are transferred or sold to another entity, we may transfer personally identifiable information to the acquiring entity.


Other Legal Notices

Our Privacy Policy applies only to Power House Marina and not to other companies' or organizations' sites to which we link or to which you otherwise provide your information. Accessing third party websites or sources requires you to leave our website. We do not control those third party websites or any of the content contained therein and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, their content, policies, failures, promotions, products, services on or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. Power House Marina encourages you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.


Power House Marina reserves the right to change this Privacy Policy at any time. We may change this Privacy Policy from time to time based on your comment, changes in the law and our need to accurately reflect our data collection and disclosure practices. If we make such a change, we will post a notice on our website, at which time you will be able to "opt out" of these new practices by contacting us. If you are concerned about how your information is used, please check our website periodically to review our current Privacy Policy. Also your continued viewing of or use of our website and your continued transaction of business with Power House Marina following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Power House Marina is committed to treating your personal information in a confidential manner. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and maintain data security, and correctly use the information we collect.


Cookies


When you view this site, we may store some information on your computer in the form of a "cookie".  Cookies are used by many web sites to give visitors access to certain functions.  The information stored in the cookie can also be used to monitor a user's behavior on the web site.

There are two types of cookies: the first saves a file for an extended period on your computer and is used to determine whether there has been any contact between us and your computer in the past.  The second type is called a 'session cookie', and is stored temporarily in your computer's memory while you are visiting the site.  Session cookies are not stored in your browser for an extended period, but are deleted when you close your browser.

Power House Marina uses cookies to gather visitor statistics and to record information about your preferences as you navigate through the web sites.  In this way, we hope to be able to better target relevant information to our visitors.

Unless particularly stated elsewhere, cookies are never used by the Volvo Group with the aim to gather personal data.

If you do not accept the Power House Marina’s use of cookies on our web site, it is possible for you to configure your browser to reject cookies by modifying your browser settings. However, this means that we cannot guarantee that all functions of our web site will function as intended. 

Delivery Policy

Orders received by 4pm Eastern Time (no weekends) will ship same day if items are in stock.

Our shipper is FedEx


International


All International orders ship from our location in the United States. Please note that we cannot guarantee International shipping arrival dates as we have no control over the destination custom rules, timing, or processes.

Orders

While we will make every effort to fulfill all orders, we cannot guarantee the availability of any particular product displayed on this Site. We reserve the right to discontinue the sale of any product or service, to remove any Materials listed on this Site and to change pricing, terms, specifications and warranties at any time without notice. Product prices offered on this Site may vary from other advertised prices due to varying conditions in different geographic markets or distribution channels. The prices displayed on this Site are quoted in U.S. dollars, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order. Also, please note that some of the Products displayed on this Site, including any sale or discounted items, may or may not be available in our Power House Marina stores and visa versa.

Correction of Errors


While our goal is a 100% error-free Site, we do not guarantee that any Materials or other content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. We reserve the right to revoke any stated offer, to update content and Materials on our Site and to correct any errors, inaccuracies or omissions at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type.

Termination of Use


We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believes is a violation of these Terms of Use, is in violation of any applicable law, or is harmful to the interests of another user, customer, recipient, licensor, content or service provider, us or our parent or affiliates.

Contact us:
Phone: (305) 892-2628
Fax:      (305- 892-0400

Email
Send all your order to orders.powerhousemarina@bluetie.com


Headquarters

Power House Marina, Inc
13255 Biscayne Blvd
North Miami FL 33181


Return Policy:


General Return Policy

An item(s) may be returned within the first 30 days after the item(s) is shipped to you. Merchandise must be in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included and original invoice. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service Department. A 15% restocking fee will be applied.

No returns on electric and special orders.


Canada & International Return Policy

Merchandise must still be in brand-new, unused condition with all original packaging in good condition. All parts, accessories, manuals, and/or warranty cards included, original invoice.  A 15% restocking fee will be applied. Please note that all return merchandise must be accompanied by an RA (Return Authorization) number issued by Power House Marina. To receive your RA number call our Customer Service Department (305) 892-2628; or email us at: orders.powerhousemarina@bluetie.com. We will provide further details on where and how to mail the merchandise.

POWER HOUSE MARINA IS NOT RESPONSIBLE FOR RETURN SHIPPING.